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	<title>UX Tools &#8211; UX Akron</title>
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		<title>UX Akron Online Speakers</title>
		<link>https://www.uxakron.com/2026/02/22/ux-akron-online-speakers/</link>
					<comments>https://www.uxakron.com/2026/02/22/ux-akron-online-speakers/#respond</comments>
		
		<dc:creator><![CDATA[UX Akron]]></dc:creator>
		<pubDate>Sun, 22 Feb 2026 15:39:40 +0000</pubDate>
				<category><![CDATA[Accessibility]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Information Architecture]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[UX Tools]]></category>
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		<category><![CDATA[Product Design]]></category>
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					<description><![CDATA[Enjoy presentations you missed, or watch one you loved again from our collection of recorded online speakers. All presentations are organized by date and by topic. We&#8217;ll be adding to this list, so check back often! By Date 2026 Feb 2026 &#8211; Emily Ogle &#8220;Making AI a &#8216;Good Place&#8217;: Usability and Accessibility&#8221; https://bit.ly/4qQmkM6 Jan 2026&#8230;&#160;<a href="https://www.uxakron.com/2026/02/22/ux-akron-online-speakers/" rel="bookmark">Read More &#187;<span class="screen-reader-text">UX Akron Online Speakers</span></a>]]></description>
										<content:encoded><![CDATA[
<figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="1024" height="546" src="https://www.uxakron.com/wp-content/uploads/2026/02/Screenshot-2026-02-22-at-10.33.18-AM-1-1024x546.png" alt="" class="wp-image-4071" srcset="https://www.uxakron.com/wp-content/uploads/2026/02/Screenshot-2026-02-22-at-10.33.18-AM-1-1024x546.png 1024w, https://www.uxakron.com/wp-content/uploads/2026/02/Screenshot-2026-02-22-at-10.33.18-AM-1-300x160.png 300w, https://www.uxakron.com/wp-content/uploads/2026/02/Screenshot-2026-02-22-at-10.33.18-AM-1-768x409.png 768w, https://www.uxakron.com/wp-content/uploads/2026/02/Screenshot-2026-02-22-at-10.33.18-AM-1-1536x819.png 1536w, https://www.uxakron.com/wp-content/uploads/2026/02/Screenshot-2026-02-22-at-10.33.18-AM-1.png 1932w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>



<p class="wp-block-paragraph">Enjoy presentations you missed, or watch one you loved again from our collection of recorded online speakers. All presentations are organized by date and by topic. We&#8217;ll be adding to this list, so check back often!</p>



<h2 class="wp-block-heading">By Date</h2>



<h4 class="wp-block-heading">2026</h4>



<p class="wp-block-paragraph">Feb 2026 &#8211; Emily Ogle &#8220;Making AI a &#8216;Good Place&#8217;: Usability and Accessibility&#8221; <a href="https://bit.ly/4qQmkM6">https://bit.ly/4qQmkM6</a></p>



<p class="wp-block-paragraph">Jan 2026 &#8211; Anne Cantera &#8220;The ABC&#8217;s of Conversation Design&#8221; <a href="https://bit.ly/4sSB52U">https://bit.ly/4sSB52U</a></p>



<p class="wp-block-paragraph"></p>



<h4 class="wp-block-heading">2025</h4>



<p class="wp-block-paragraph">Oct 2025 &#8211; Carianne Tuckley &#8220;Sexy vs Scrappy Tech: Using IA and AI to Help Real People Do Everyday Things&#8221; <a href="https://bit.ly/3WUZkie">https://bit.ly/3WUZkie</a></p>



<p class="wp-block-paragraph">Sept 2025 &#8211; Michele Oliver &#8220;Beyond Personas: Designing with Jobs-to-be-Done in Mind&#8221; <a href="https://bit.ly/3IGrf1Z">https://bit.ly/3IGrf1Z</a></p>



<p class="wp-block-paragraph">July 2025 &#8211; Thomas Stokes &#8220;Calculating ROI in UX Research: Quantifying the Value of UX to Business Leaders&#8221; <a href="https://bit.ly/4fbtkik">https://bit.ly/4fbtkik</a></p>



<p class="wp-block-paragraph">June 2025 &#8211; Sean Van Tyne &#8220;Moving from Product-centric to Customer-centric&#8221; <a href="https://bit.ly/46iG6ci">https://bit.ly/46iG6ci</a></p>



<p class="wp-block-paragraph">May 2025 &#8211; Dee Sadler &#8220;Measuring and Managing Success: For the Individual, Team, and Leadership&#8221; <a href="https://bit.ly/4kCPMCm">https://bit.ly/4kCPMCm</a></p>



<p class="wp-block-paragraph">March 2025 &#8211; Amit Sathe and Marina Lin &#8220;The Experience Scorecard&#8221; <a href="https://bit.ly/3QOq5lv">https://bit.ly/3QOq5lv</a></p>



<p class="wp-block-paragraph"></p>



<h4 class="wp-block-heading">2024</h4>



<p class="wp-block-paragraph">June 2024 &#8211; Dennis Cheatham &#8220;Translating Theory to Designing for Memorable Experiences&#8221; <a href="https://youtu.be/jwHwc_I-zfU?si=nJW8zyAi68REZd3F">https://youtu.be/jwHwc_I-zfU?si=nJW8zyAi68REZd3F</a></p>



<p class="wp-block-paragraph">May 2024 &#8211; Kelsey Thomson &#8220;Augmenting Human Insight: Enhancing Listening in Qualitative Research with AI&#8221; <a href="https://youtu.be/7vxlfNSyNuU?si=aBv6OBI67iDSts0I">https://youtu.be/7vxlfNSyNuU?si=aBv6OBI67iDSts0I</a></p>



<p class="wp-block-paragraph"></p>



<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>



<h2 class="wp-block-heading">By Topic</h2>



<h4 class="wp-block-heading">Accessibility</h4>



<p class="wp-block-paragraph">Feb 2026 &#8211; Emily Ogle &#8220;Making AI a &#8216;Good Place&#8217;: Usability and Accessibility&#8221; <a href="https://bit.ly/4qQmkM6">https://bit.ly/4qQmkM6</a><br></p>



<h4 class="wp-block-heading">AI</h4>



<p class="wp-block-paragraph">Feb 2026 &#8211; Emily Ogle &#8220;Making AI a &#8216;Good Place&#8217;: Usability and Accessibility&#8221; <a href="https://bit.ly/4qQmkM6">https://bit.ly/4qQmkM6</a></p>



<p class="wp-block-paragraph">Jan 2026 &#8211; Anne Cantera &#8220;The ABC&#8217;s of Conversation Design&#8221; <a href="https://bit.ly/4sSB52U">https://bit.ly/4sSB52U</a></p>



<p class="wp-block-paragraph">Oct 2025 &#8211; Carianne Tuckley &#8220;Sexy vs Scrappy Tech: Using IA and AI to Help Real People Do Everyday Things&#8221; <a href="https://bit.ly/3WUZkie">https://bit.ly/3WUZkie</a></p>



<p class="wp-block-paragraph">May 2024 &#8211; Kelsey Thomson &#8220;Augmenting Human Insight: Enhancing Listening in Qualitative Research with AI&#8221; <a href="https://youtu.be/7vxlfNSyNuU?si=aBv6OBI67iDSts0I">https://youtu.be/7vxlfNSyNuU?si=aBv6OBI67iDSts0I</a></p>



<p class="wp-block-paragraph"></p>



<h4 class="wp-block-heading">Business Side of UX</h4>



<p class="wp-block-paragraph">July 2025 &#8211; Thomas Stokes &#8220;Calculating ROI in UX Research: Quantifying the Value of UX to Business Leaders&#8221; <a href="https://bit.ly/4fbtkik">https://bit.ly/4fbtkik</a></p>



<p class="wp-block-paragraph">June 2025 &#8211; Sean Van Tyne &#8220;Moving from Product-centric to Customer-centric&#8221; <a href="https://bit.ly/46iG6ci">https://bit.ly/46iG6ci</a></p>



<p class="wp-block-paragraph">May 2025 &#8211; Dee Sadler &#8220;Measuring and Managing Success: For the Individual, Team, and Leadership&#8221; <a href="https://bit.ly/4kCPMCm">https://bit.ly/4kCPMCm</a><br></p>



<p class="wp-block-paragraph"></p>



<h4 class="wp-block-heading">Conversation Design</h4>



<p class="wp-block-paragraph">Jan 2026 &#8211; Anne Cantera &#8220;The ABC&#8217;s of Conversation Design&#8221; <a href="https://bit.ly/4sSB52U">https://bit.ly/4sSB52U</a><br></p>



<h4 class="wp-block-heading">Information Architecture</h4>



<p class="wp-block-paragraph">Oct 2025 &#8211; Carianne Tuckley &#8220;Sexy vs Scrappy Tech: Using IA and AI to Help Real People Do Everyday Things&#8221; <a href="https://bit.ly/3WUZkie">https://bit.ly/3WUZkie</a></p>



<p class="wp-block-paragraph"></p>



<h4 class="wp-block-heading">Personas</h4>



<p class="wp-block-paragraph">Sept 2025 &#8211; Michele Oliver &#8220;Beyond Personas: Designing with Jobs-to-be-Done in Mind&#8221; <a href="https://bit.ly/3IGrf1Z">https://bit.ly/3IGrf1Z</a></p>



<p class="wp-block-paragraph"></p>



<h4 class="wp-block-heading">Product Design and Managment</h4>



<p class="wp-block-paragraph">June 2025 &#8211; Sean Van Tyne &#8220;Moving from Product-centric to Customer-centric&#8221; <a href="https://bit.ly/46iG6ci">https://bit.ly/46iG6ci</a></p>



<p class="wp-block-paragraph">May 2025 &#8211; Dee Sadler &#8220;Measuring and Managing Success: For the Individual, Team, and Leadership&#8221; <a href="https://bit.ly/4kCPMCm">https://bit.ly/4kCPMCm</a></p>



<p class="wp-block-paragraph">March 2025 &#8211; Amit Sathe and Marina Lin &#8220;The Experience Scorecard&#8221; <a href="https://bit.ly/3QOq5lv">https://bit.ly/3QOq5lv</a></p>



<p class="wp-block-paragraph">June 2024 &#8211; Dennis Cheatham &#8220;Translating Theory to Designing for Memorable Experiences&#8221; <a href="https://youtu.be/jwHwc_I-zfU?si=nJW8zyAi68REZd3F">https://youtu.be/jwHwc_I-zfU?si=nJW8zyAi68REZd3F</a><br></p>



<h4 class="wp-block-heading">Surprise and Delight</h4>



<p class="wp-block-paragraph">June 2024 &#8211; Dennis Cheatham &#8220;Translating Theory to Designing for Memorable Experiences&#8221; <a href="https://youtu.be/jwHwc_I-zfU?si=nJW8zyAi68REZd3F">https://youtu.be/jwHwc_I-zfU?si=nJW8zyAi68REZd3F</a></p>



<p class="wp-block-paragraph"></p>



<h4 class="wp-block-heading">Usability</h4>



<p class="wp-block-paragraph">Feb 2026 &#8211; Emily Ogle &#8220;Making AI a &#8216;Good Place&#8217;: Usability and Accessibility&#8221; <a href="https://bit.ly/4qQmkM6">https://bit.ly/4qQmkM6</a></p>



<p class="wp-block-paragraph">June 2024 &#8211; Dennis Cheatham &#8220;Translating Theory to Designing for Memorable Experiences&#8221; <a href="https://youtu.be/jwHwc_I-zfU?si=nJW8zyAi68REZd3F">https://youtu.be/jwHwc_I-zfU?si=nJW8zyAi68REZd3F</a><br></p>



<h4 class="wp-block-heading">UX Research</h4>



<p class="wp-block-paragraph">July 2025 &#8211; Thomas Stokes &#8220;Calculating ROI in UX Research: Quantifying the Value of UX to Business Leaders&#8221; <a href="https://bit.ly/4fbtkik">https://bit.ly/4fbtkik</a></p>



<p class="wp-block-paragraph">March 2025 &#8211; Amit Sathe and Marina Lin &#8220;The Experience Scorecard&#8221; <a href="https://bit.ly/3QOq5lv">https://bit.ly/3QOq5lv</a></p>



<p class="wp-block-paragraph">May 2024 &#8211; Kelsey Thomson &#8220;Augmenting Human Insight: Enhancing Listening in Qualitative Research with AI&#8221; <a href="https://youtu.be/7vxlfNSyNuU?si=aBv6OBI67iDSts0I">https://youtu.be/7vxlfNSyNuU?si=aBv6OBI67iDSts0I</a></p>



<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>



<p class="has-text-align-center wp-block-paragraph"><strong>Don&#8217;t see your presentation on this list? Reach out to us via our Contact Form!</strong></p>



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		<title>Heard &#038; Seen</title>
		<link>https://www.uxakron.com/2024/06/02/heard-seen-3/</link>
					<comments>https://www.uxakron.com/2024/06/02/heard-seen-3/#respond</comments>
		
		<dc:creator><![CDATA[Christina Turner]]></dc:creator>
		<pubDate>Sun, 02 Jun 2024 16:03:25 +0000</pubDate>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[UX Tools]]></category>
		<category><![CDATA[Books]]></category>
		<category><![CDATA[heard & seen]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Pop Culture]]></category>
		<guid isPermaLink="false">https://www.uxakron.com/?p=3336</guid>

					<description><![CDATA[ The UX Akron team is always seeking fresh perspectives on User Experience, Product Design, Interface Design, and Content Strategy. Here’s what we’re enjoying right now: 💻 Blog Posts: 5 Things I Learned About Leadership from the Death &#38; Rebirth of Microsoft by Dare Obasanjo https://dareobasanjo.medium.com/5-things-i-learned-about-leadership-from-the-death-rebirth-of-microsoft-3eaf42567061 How much influence does a leader really have? A TON,&#8230;&#160;<a href="https://www.uxakron.com/2024/06/02/heard-seen-3/" rel="bookmark">Read More &#187;<span class="screen-reader-text">Heard &#38; Seen</span></a>]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph"> <strong>The UX Akron team is always seeking fresh perspectives on User Experience, Product Design, Interface Design, and Content Strategy. Here’s what we’re enjoying right now:</strong></p>



<figure class="wp-block-image size-large"><img decoding="async" width="1024" height="731" src="https://www.uxakron.com/wp-content/uploads/2024/06/HeardSeen_Summer-24-01-1024x731.png" alt="" class="wp-image-3340" srcset="https://www.uxakron.com/wp-content/uploads/2024/06/HeardSeen_Summer-24-01-1024x731.png 1024w, https://www.uxakron.com/wp-content/uploads/2024/06/HeardSeen_Summer-24-01-300x214.png 300w, https://www.uxakron.com/wp-content/uploads/2024/06/HeardSeen_Summer-24-01-768x549.png 768w, https://www.uxakron.com/wp-content/uploads/2024/06/HeardSeen_Summer-24-01-1536x1097.png 1536w, https://www.uxakron.com/wp-content/uploads/2024/06/HeardSeen_Summer-24-01-2048x1463.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f4bb.png" alt="💻" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Blog Posts:</p>



<p class="wp-block-paragraph"><strong>5 Things I Learned About Leadership from the Death &amp; Rebirth of Microsoft by Dare Obasanjo</strong></p>



<p class="wp-block-paragraph"><a href="https://dareobasanjo.medium.com/5-things-i-learned-about-leadership-from-the-death-rebirth-of-microsoft-3eaf42567061">https://dareobasanjo.medium.com/5-things-i-learned-about-leadership-from-the-death-rebirth-of-microsoft-3eaf42567061</a></p>



<p class="wp-block-paragraph">How much influence does a leader really have? A TON, especially over the culture of a workplace, which impacts everything that comes out of it. In this post, Obasanjo talks about what Microsoft&#8217;s Lost Decade was like from the inside, and what it was like after. An illuminating read.</p>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph"><strong>Don’t make “data-driven product decisions”—build a data-driven semantic environment by Pavel Samsonov</strong></p>



<p class="wp-block-paragraph"><a href="https://uxdesign.cc/dont-make-data-driven-product-decisions-build-a-data-driven-semantic-environment-3220d177b73f">https://uxdesign.cc/dont-make-data-driven-product-decisions-build-a-data-driven-semantic-environment-3220d177b73f</a></p>



<p class="wp-block-paragraph">A fantastic look at why it can feel like you&#8217;re speaking past coworkers when presenting data insights.  Samsonov talks about how companies develop collective mental models, and how no amount of data-points can hope to dislodge these assumptions. To change people&#8217;s minds, you&#8217;ll need to change the semantic environment of your organization.</p>



<p class="wp-block-paragraph"><em>“When you over-rule designers’ judgment about users’ needs, you are telling them to spend less energy solving problems and more energy selling you on solutions.” &#8211;<a href="https://miniver.blogspot.com/2023/03/ux-designers-must-own-design-judgment.html" target="_blank" rel="noreferrer noopener">Jonathan Korman</a></em></p>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f3a7.png" alt="🎧" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Podcast:</p>



<p class="wp-block-paragraph"><strong>Rosenfeld Review Podcast</strong></p>



<p class="wp-block-paragraph"><a href="https://rosenfeldmedia.com/podcasts">https://rosenfeldmedia.com/podcasts</a></p>



<p class="wp-block-paragraph">Influential industry publisher Lou Rosenfeld hosts a variety of guests on topics of import to UX and Product Design. Recent episodes have offered interesting perspectives on both working<strong><em> with</em></strong> AI and working <strong><em>on</em></strong> AI. This show is a treasure trove of names and concepts of import in our field.</p>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f4da.png" alt="📚" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Book:</p>



<p class="wp-block-paragraph"><strong>The Art of Explanation: How to Communicate with Clarity and Confidence by Ros Atkins</strong></p>



<p class="wp-block-paragraph"><a href="https://bookshop.org/p/books/the-art-of-explanation-how-to-communicate-with-clarity-and-confidence-ros-atkins/21172586?ean=9781472298416">https://bookshop.org/p/books/the-art-of-explanation-how-to-communicate-with-clarity-and-confidence-ros-atkins/21172586?ean=9781472298416</a></p>



<p class="wp-block-paragraph">Clear communication is essential to rallying your team, persuading your boss, and having impact in your role.  BBC journalist Ros Atkins shares what&#8217;s he&#8217;s learned about effective messaging.</p>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f4f1.png" alt="📱" class="wp-smiley" style="height: 1em; max-height: 1em;" />In Pop Culture:</p>



<p class="wp-block-paragraph"><strong>Controversy around Crush! Apple&#8217;s iPad Pro Commercial</strong></p>



<figure class="wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">
<div class="nv-iframe-embed"><iframe title="Crush! | iPad Pro | Apple" width="1200" height="675" src="https://www.youtube.com/embed/ntjkwIXWtrc?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div>
</div></figure>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph">It turns out human being have a deep emotional connection to the physical world and don&#8217;t enjoy seeing objects that signify their culture being obliterated by a hydraulic press. Why is that sentiment perpetually surprising to tech people?</p>



<p class="wp-block-paragraph">This ad was great in a lot of ways, and while its easy to see the elegance of the visual message (&#8220;You can do all these things with our tidy, clean, ultra-thin device!&#8221;,) and there is value to controversy in advertising (when was the last time anyone cared about an Apple ad?,) the general reaction to its release highlights how the insider nature of the industry leads to big, faulty assumptions.  Early Aughts Apple was able to capitalize on the promise of &#8220;culture in your pocket&#8221;; but now? The optimism is gone, and a reckoning with how absolutely under attack non-tech people feel about the role technology plays in their lives is in order.</p>



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<p class="wp-block-paragraph">Have you read, watched, or listened to something really great and UX-y lately? We’d love to share it!</p>



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		<title>Heard &#038; Seen</title>
		<link>https://www.uxakron.com/2023/11/27/heard-seen-2/</link>
					<comments>https://www.uxakron.com/2023/11/27/heard-seen-2/#respond</comments>
		
		<dc:creator><![CDATA[Christina Turner]]></dc:creator>
		<pubDate>Mon, 27 Nov 2023 11:16:00 +0000</pubDate>
				<category><![CDATA[Customer Experience CX]]></category>
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					<description><![CDATA[The UX Akron team is always seeking fresh perspectives on User Experience, Product Design, Interface Design, and Content Strategy. Here’s what we’re enjoying right now: 🎧 Podcast: The Design Systems Podcast https://www.designsystemspodcast.com The Design Systems Podcast features fantastic conversations with great guests, with new episodes every week. In a recent episode, &#8220;From Consistency to Contribution:&#8230;&#160;<a href="https://www.uxakron.com/2023/11/27/heard-seen-2/" rel="bookmark">Read More &#187;<span class="screen-reader-text">Heard &#038; Seen</span></a>]]></description>
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<p class="wp-block-paragraph"><strong>The UX Akron team is always seeking fresh perspectives on User Experience, Product Design, Interface Design, and Content Strategy. Here’s what we’re enjoying right now:</strong></p>



<figure class="wp-block-image size-large"><img decoding="async" width="1024" height="731" src="https://www.uxakron.com/wp-content/uploads/2023/11/HeardSeen_Winter-23-01-1024x731.png" alt="" class="wp-image-2971" srcset="https://www.uxakron.com/wp-content/uploads/2023/11/HeardSeen_Winter-23-01-1024x731.png 1024w, https://www.uxakron.com/wp-content/uploads/2023/11/HeardSeen_Winter-23-01-300x214.png 300w, https://www.uxakron.com/wp-content/uploads/2023/11/HeardSeen_Winter-23-01-768x549.png 768w, https://www.uxakron.com/wp-content/uploads/2023/11/HeardSeen_Winter-23-01-1536x1097.png 1536w, https://www.uxakron.com/wp-content/uploads/2023/11/HeardSeen_Winter-23-01-2048x1463.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>



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<p class="wp-block-paragraph"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f3a7.png" alt="🎧" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Podcast:</p>



<p class="wp-block-paragraph"><strong>The Design Systems Podcast</strong></p>



<p class="wp-block-paragraph"><a href="https://www.designsystemspodcast.com">https://www.designsystemspodcast.com</a></p>



<p class="wp-block-paragraph">The Design Systems Podcast features fantastic conversations with great guests, with new episodes every week.</p>



<p class="wp-block-paragraph">In a recent episode, &#8220;From Consistency to Contribution: How Design Systems Grow Trees with Jay Smith at REI,&#8221; host Chris Strahl and guest Jay Smith discuss the goal of &#8220;creating models that encourage flexibility of use while slowing down the rate of change.&#8221; </p>



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<p class="wp-block-paragraph"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f4da.png" alt="📚" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Book:</p>



<p class="wp-block-paragraph"><strong>Paved Paradise: How Parking Explains the World by Henry Grabar</strong></p>



<p class="wp-block-paragraph"><a href="https://bookshop.org/p/books/paved-paradise-how-parking-explains-the-world-henry-grabar/18727296">https://bookshop.org/p/books/paved-paradise-how-parking-explains-the-world-henry-grabar/18727296</a></p>



<p class="wp-block-paragraph">The impact of design decisions is far-reaching, and in Paved Paradise, the author discusses the myriad ways 20th Century Infrastructural design decisions continue to shape our world in surprising, heartbreaking, and comical ways. </p>



<p class="wp-block-paragraph">Listen to Terry Gross interview the author on Fresh Air here: <a href="https://www.npr.org/2023/05/09/1174962751/paved-paradise-examines-how-parking-has-changed-the-american-landscape">https://www.npr.org/2023/05/09/1174962751/paved-paradise-examines-how-parking-has-changed-the-american-landscape</a></p>



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<p class="wp-block-paragraph">&nbsp;<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f4bb.png" alt="💻" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Blog Post:</p>



<p class="wp-block-paragraph"><strong>Expressing Ideas Through Mind Maps by Tasha Markovich, UX Matters </strong><a href="https://www.uxmatters.com/mt/archives/2022/12/expressing-ideas-through-mind-maps.php" data-type="link" data-id="https://www.uxmatters.com/mt/archives/2022/12/expressing-ideas-through-mind-maps.php">https://www.uxmatters.com/mt/archives/2022/12/expressing-ideas-through-mind-maps.php</a></p>



<p class="wp-block-paragraph">Local UX Researcher Tasha Markovich highlights the under-utilized visualization tool &#8220;mind maps,&#8221; fleshing out best practices culled from her experience creating them for a variety of contexts, and reviewing some of her favorite digital tools for hosting collaborative mapping events.</p>



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<p class="wp-block-paragraph"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f5de.png" alt="🗞" class="wp-smiley" style="height: 1em; max-height: 1em;" /> Article:</p>



<p class="wp-block-paragraph"><strong>New Yorker &#8211; &#8220;What Happens to All the Stuff We Return?&#8221; by David Owen</strong> <a href="https://www.newyorker.com/magazine/2023/08/21/the-hidden-cost-of-free-returns" data-type="link" data-id="https://www.newyorker.com/magazine/2023/08/21/the-hidden-cost-of-free-returns">https://www.newyorker.com/magazine/2023/08/21/the-hidden-cost-of-free-returns</a></p>



<p class="wp-block-paragraph">This thought provoking article about the reverse logisitics industry provides a window into the world of physical product development, where many of the same concerns digital product designers face also pop up. The author discusses how snags can lead to design innovation when someone takes the time to really look at the process. “You can’t beat the information you get from a product once a customer has touched it.”</p>



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<p class="wp-block-paragraph"><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f602.png" alt="😂" class="wp-smiley" style="height: 1em; max-height: 1em;" /> In Pop Culture:</p>



<p class="wp-block-paragraph"><strong>Dennis Takes a Mental Health Day &#8211; It&#8217;s Always Sunny In Philadelphia, S16 E8</strong></p>



<p class="wp-block-paragraph">The longest running live action sitcom in American history ended their latest season with a deep dive into tech hell, where every device Dennis encounters seems to be conspiring against him. You can stream the episode on Hulu.</p>



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<p class="wp-block-paragraph">Have you read, watched, or listened to something really great and UX-y lately? We’d love to share it!&nbsp;</p>



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