When conducting design activity, knowledge of user needs and human psychology is generally framed as a means of generating empathy or reducing the divide between humans and technology. However, this knowledge also has the potential to be used for nefarious purposes.

In this talk, Colin shares findings from over seven years of their work on “dark patterns”—one example where design knowledge is used against users. Colin will share current definitions of dark patterns, emerging legislation banning specific types of deceptive or manipulative practices, and examples of how designers can fight back.

This is an online event.